YES AND: A Generative AI Multi-Agent Framework for Enhancing Diversity of Thought in Individual Ideation for Problem-Solving Through Confidence-Based Agent Turn-Taking

Pratik GhoshSean Rintel

article2025CHI Extended Abstracts9 citations

Presents YES AND, a multi-agent ideation system that uses confidence-driven conversational turn-taking to dynamically supply diverse expert perspectives while keeping the user in control of the problem-solving process.

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Organizations often struggle to solve complex, ambiguous problems because individual employees lack immediate access to colleagues with diverse backgrounds and skills. While diversity of thought is proven to generate more robust and creative solutions, practical constraints such as small team sizes, scheduling barriers, and cognitive biases like groupthink often limit collaborative brainstorming. The article addresses this challenge by evaluating YES AND, a multi-agent generative artificial intelligence framework designed to simulate diverse professional perspectives and enhance individual ideation through dynamic, confidence-based turn-taking.

To develop the system, the authors designed role-based personas representing a Designer, a Machine Learning Researcher, a Software Engineer, and a summarizing facilitator called the Sage using prompt engineering in system messages. The system architecture progressed from an initial linear pipeline to a dynamic, non-linear conversational model inspired by human conversation analysis. The framework integrates a self-assessed confidence mechanism: when a prompt is broadcast without a specific addressee, each agent evaluates its confidence in the topic and intent on a 0 to 10 scale. If an agent meets or exceeds a threshold score of 7, it self-selects to speak; otherwise, it yields the floor. The authors demonstrated and evaluated the setup across several representative technical ideation scenarios.

Key findings show that the dynamic turn-taking framework substantially outperforms rigid, linear pipelines. First, implementing confidence scoring successfully eliminated generic, verbose responses and enabled agents to speak only when they could provide meaningful, domain-specific insights. Second, rather than immediately providing definitive answers, agents proactively asked clarifying questions about constraints and user goals, mirroring natural expert collaboration. Third, agents demonstrated organic peer-to-peer building and constructive critique, nominating specific teammates to address technical trade-offs such as latency, privacy, and user experience. Finally, continuous user agency enabled human participants to interject at any moment to steer topics, correct drift, or summon the Sage agent to synthesize the discussion into a practical proposal.

These findings suggest that generative artificial intelligence can serve as an active thinking partner rather than a passive answer generator, mitigating the risk of cognitive offloading where users lose problem-solving skills to automation. By delivering diverse cross-functional perspectives on demand, the approach has the potential to shorten project ideation timelines, reduce team coordination overhead, and improve the quality of early-stage product roadmaps.

Before adopting such tools broadly, organizations should pursue controlled pilot studies to quantitatively measure the framework's impact on user creativity, task efficiency, and engagement. Future technical development should prioritize dynamic persona generation tailored to custom user queries, advanced memory systems to handle long multi-session context without performance degradation, and support for multi-user collaboration.

Confidence in the structural viability of the framework is high based on the demonstrated chat architectures and prototype logs. However, decision-makers should exercise caution regarding real-world performance claims, as the article relies on exploratory system demonstrations and qualitative chat logs rather than large-scale empirical benchmarks or formal user studies.

Cover for YES AND: A Generative AI Multi-Agent Framework for Enhancing Diversity of Thought in Individual Ideation for Problem-Solving Through Confidence-Based Agent Turn-Taking

Abstract

Diversity of thought is crucial in ideation for problem-solving, yet professionals in organisational settings often face challenges such as limited access to varied expertise and resource constraints which hinder the ideation process. To address this issue, we propose YES AND, a Generative AI based multi-agent framework that simulates diverse perspectives through AI agents for ideation with a single user. Leveraging a unique confidence-based turn-taking model, these agents organically take turns as they build on ideas, pose clarification questions to the user for improved contextual understanding, and allow the user to interject and steer the conversation. Beyond addressing the limitations of traditional ideation, this framework offers a novel approach to leveraging Generative AI for ideation, moving away from the rigidity of pre-defined interaction rules towards a more dynamic and creative process that enables serendipitous development of ideas.

Table of Contents

  • 1 INTRODUCTION
  • 2 RELATED WORK
  • 2.1 Traditional ideation for problem-solving in organisational settings
  • 2.2 AI for problem-solving and ideation
  • 2.3 AI based multi-agent systems
  • 3 SYSTEM ARCHITECTURE
  • 3.1 Prompt Engineering of agent personas
  • 3.2 V1: Linear development of ideas
  • 3.3 V2: Conversational development of ideas
  • 3.4 Confidence mechanism
  • 4 Limitations, and Future Work
  • Acknowledgments
  • References
  • A Web App
  • A.1 Memory
  • A.2 User interface
  • B System messages
  • B.1 System message without limit
  • B.2 System message with limit
  • B.3 Designer agent generation
  • B.4 Sage agent generation
  • B.5 Linear conversation system message
  • B.6 Turn-taking system message
  • C Conversation logs
  • C.1 Linear conversation log
  • C.2 Turn-taking conversation log 1
  • C.3 Turn-taking conversation log 2
  • C.4 Turn-taking conversation log 3
  • C.5 Turn-taking conversation log 4
  • D Additional Figures

Knowls

  1. Knowl 1 — Confidence-Based Multi-Agent Turn-Taking Architecture for Ideation

    model/method

    The YES AND framework orchestrates dynamic, multi-agent ideation between a human user and specialized persona-based AI agents (such as a UX Designer, Machine Learning Researcher, and Software Engineer, alongside a synthesizing Sage agent). Grounded in conversational turn-taking principles (selection, self-selection, and continuation), the architecture governs dialogue flow through the following mechanism:

    1. Message Broadcast and Evaluation: When a new message is posted by the user or an agent, an evaluation module extracts its overarching topic, communicative intent, and whether a specific next speaker is explicitly nominated.
    2. Confidence-Driven Self-Selection: If no participant is nominated, the message is evaluated by all domain agents. Each agent self-computes a numerical confidence score Ci∈[0,10]C_i \in [0, 10] indicating its domain expertise and capability to meaningfully build on the message. If the maximum confidence score meets or exceeds a predefined threshold τ=7\tau = 7, the most confident agent speaks. In the event of a tie among top-scoring agents, one is selected uniformly at random.
    3. Nomination and Continuation: If a previous speaker explicitly nominated an agent, that agent takes the turn directly. Agents can also formulate clarification questions directed back to the user or cross-nominate other agents to constructively critique or extend an idea.
    4. User Interjection and Termination: The human user retains agency to interject at any point to steer the conversation, answer agent clarification questions, or invoke the Sage agent. If no agent meets the confidence threshold and no agent is nominated, or if summoned by the user, the Sage agent produces a concise synthesis of the discussion.
  2. Knowl 2 — Confidence-Based Agent Turn Arbitration Algorithm

    algorithm

    The turn arbitration routine determines the next active speaker and message in the multi-agent ideation environment:

    Input: Conversation history HH, latest message MM, agent set A={a1,a2,…,an}\mathcal{A} = \{a_1, a_2, \dots, a_n\}, threshold τ=7\tau = 7, Sage agent SS
    Output: Next speaker a∗a^* and generated message RR
    (topic, intent, nominated\_speaker) = MessageEval(M)
    if nominated\_speaker == "User" then
        wait for human user input
        return (User, user\_input)
    else if nominated\_speaker \in \mathcal{A} then
        a∗=nominated_speakera^* = \text{nominated\_speaker}
        R=GenerateResponse(a∗,H,M)R = \text{GenerateResponse}(a^*, H, M)
        return (a∗a^*, RR)
    else if nominated\_speaker == "Sage" or user\_invoked\_sage then
        R=GenerateSummary(S,H)R = \text{GenerateSummary}(S, H)
        return (SS, RR)
    else
        for each agent ai∈Aa_i \in \mathcal{A} do
            Ci=EvaluateConfidence(ai,topic,intent,M)C_i = \text{EvaluateConfidence}(a_i, \text{topic}, \text{intent}, M)
        end for
        Cmax⁡=max⁡iCiC_{\max} = \max_{i} C_i
        Abest={ai∈A∣Ci=Cmax⁡}\mathcal{A}_{\text{best}} = \{a_i \in \mathcal{A} \mid C_i = C_{\max}\}
        if Cmax⁡≥τC_{\max} \ge \tau then
            a∗=RandomUniformChoice(Abest)a^* = \text{RandomUniformChoice}(\mathcal{A}_{\text{best}})
            R=GenerateResponse(a∗,H,M)R = \text{GenerateResponse}(a^*, H, M)
            return (a∗a^*, RR)
        else
            R=GenerateSummary(S,H)R = \text{GenerateSummary}(S, H)
            return (SS, RR)
        end if
    end if
  3. Knowl 3 — Self-Assessed Confidence Scoring for Suppressing LLM Verbosity Bias

    model/method

    Standard large language models exhibit a verbosity bias, tending to generate lengthy, overgeneralized, or tangential responses even to simple factual statements. To prevent conversation monopolization and problem drift during multi-agent ideation, persona agents use a self-assessed confidence mechanism.

    Each agent is prompted to evaluate its confidence in addressing the specific topic and intent extracted from the latest utterance on a discrete scale from 00 to 1010 (where 00 indicates no confidence and 1010 indicates very high confidence). A turn-taking activation threshold is set at τ=7\tau = 7. If an agent's confidence score C<7C < 7, it refrains from generating substantive content, returning instead a minimal acknowledgment (e.g., "Hmm") and emitting metadata containing the topic, intent, and its score. Only agents with C≥7C \ge 7 compete for the conversational turn, ensuring that agent contributions are contextually grounded, domain-specific, and selective.

  4. Knowl 4 — Prompt Engineering and Constraint Architecture for Ideation Personas

    model/method

    The YES AND framework specifies persona behaviors and conversational constraints using targeted system messages for each participant role:

    • UX Designer Persona: Instructed to prioritize user-centered design methodologies, research, user needs, and aspirations. Prompt instructions mandate technical conciseness (e.g., maximum 30 words per turn) and require the agent either to provide a design concept/comment or explicitly ask one teammate (or the user) to respond next.
    • Machine Learning Researcher Persona: Instructed to contribute algorithmic and statistical methodologies (such as sequence modeling, graph embeddings, or active learning) and assess ML feasibility.
    • Software Engineer Persona: Instructed to evaluate architecture, data pipelines, scalability, real-time performance constraints, and user data privacy.
    • Length and Interaction Constraints: System prompts explicitly enforce concise output limits (e.g., maximum 30 words for domain agent turns) and instruct agents to ask clarification questions to resolve ambiguous use cases rather than immediately outputting complete, monolithic solutions.
  5. Knowl 5 — Sage Agent Synthesis for Anti-Cognitive Offloading Ideation

    model/method

    To prevent cognitive offloading—wherein human users become passive consumers of fully automated AI solutions, degrading their own problem-solving skills—the YES AND framework uses a dedicated synthesizer called the Sage agent.

    Configured as a Product Manager persona with a focus on design thinking and innovation, the Sage agent does not generate an exhaustive, end-to-end implementation. Instead, it reads the cumulative conversation history and outputs a concise proposal (constrained to approximately 80 words) structured into:

    1. Solution Name and Concept: High-level framing of the core value proposition.
    2. Societal and Business Impact: Expected benefits to users and organizational workflow.
    3. Technical Feasibility and Next Steps: High-level architecture components, recommended initial prototypes, or validation tests.

    If the conversation has not sufficiently developed or converged, the prompt instructs the Sage agent to ask clarifying questions to specific participants rather than forcing a premature summary. The synthesized output serves as an actionable "seed" that leaves the final solution development to the user.

  6. Knowl 6 — Comparison of Linear Sequential and Dynamic Turn-Taking Ideation Flows

    empirical result

    Two multi-agent conversational architectures for ideation were comparatively evaluated across example product design scenarios:

    • Linear Sequential Pipeline (V1): The user query was passed in a fixed, deterministic sequence: User→Designer→ML Researcher→Engineer→Sage\text{User} \to \text{Designer} \to \text{ML Researcher} \to \text{Engineer} \to \text{Sage}. Qualitative analysis revealed that this structure inhibited serendipitous ideation, precluded iterative critique, lacked mechanisms for agents to ask clarification questions on ambiguous requirements, and afforded no mid-stream agency for the user to steer the conversation.
    • Dynamic Turn-Taking Pipeline (V2): Incorporating dynamic confidence scoring, explicit agent-to-agent nomination, and user interjections enabled emergent conversational dynamics. Domain agents spontaneously asked clarification questions about user constraints (e.g., target demographics or UX preferences), challenged each other's technical assumptions (e.g., an Engineer critiquing the latency and privacy overhead of an ML Researcher's proposed deep learning model), and adapted immediately to user-injected topic pivots.
  7. Knowl 7 — Shared Memory and Inspection Interface for Multi-Agent Ideation

    experimental setup

    The YES AND prototype is implemented as a web application utilizing Python and the Gradio framework:

    • Shared Conversation Log: Dialogue history is maintained as a sequential log where each entry is annotated with a speaker identifier and a timestamp. All participating agents and the user read from this shared context buffer.
    • User Interface Modules:
      • Conversation Panel: Chronological view of user messages and agent replies.
      • Avatar Panel: Displays an image representing the currently active agent persona.
      • User Interjection Module: Input field enabling the human user to inject guidance, provide clarifications, or nominate a specific agent at any turn.
      • Debug Panel: Displays real-time metadata generated during message evaluation, including the parsed Topic, Intent, Nominated Speaker, and the individual numerical confidence scores (C1,C2,C3C_1, C_2, C_3) for all domain agents.
  8. Knowl 8 — Architectural and Methodological Limitations of the YES AND System

    limitation

    The YES AND framework has four primary limitations acknowledged by the authors:

    1. Predefined Persona Set: Personas are statically configured (UX Designer, ML Researcher, Software Engineer, Product Manager/Sage) and do not automatically adapt or spawn dynamically based on the specific domain of the user's problem.
    2. Context Window and Memory Degradation: The system relies on a flat chronological conversation log. As the ideation session grows, the unmanaged context load increases the risk of disjointed agent responses and difficulty prioritizing relevant earlier ideas.
    3. Single-User Constraint: The system is architected for single-user brainstorming with multiple AI agents and does not support multi-human, multi-agent collaboration.
    4. Lack of Empirical and Quantitative Validation: The framework's impact on ideation quality, diversity of thought, creativity metrics, and user engagement has not been validated through controlled user studies or quantitative benchmarking.

Coverage note — None was omitted; all key architectural components, algorithms, prompt designs, comparative iterations, interface setup, and limitations were extracted into knowls.

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Citation

MLA
Ghosh, P., and S. Rintel. “YES AND: A Generative AI Multi-Agent Framework for Enhancing Diversity of Thought in Individual Ideation for Problem-Solving Through Confidence-Based Agent Turn-Taking”. Proceedings of the Extended Abstracts of the CHI Conference on Human Factors in Computing Systems, 2025, pp. 1–3, https://doi.org/10.1145/3706599.3720142.
APA
Ghosh, P., & Rintel, S. (2025). YES AND: A Generative AI Multi-Agent Framework for Enhancing Diversity of Thought in Individual Ideation for Problem-Solving Through Confidence-Based Agent Turn-Taking. Proceedings of the Extended Abstracts of the CHI Conference on Human Factors in Computing Systems, 1–13. https://doi.org/10.1145/3706599.3720142
Chicago
Ghosh, P., and S. Rintel. 2025. “YES AND: A Generative AI Multi-Agent Framework for Enhancing Diversity of Thought in Individual Ideation for Problem-Solving Through Confidence-Based Agent Turn-Taking”. Proceedings of the Extended Abstracts of the CHI Conference on Human Factors in Computing Systems, 1–13. https://doi.org/10.1145/3706599.3720142.
Harvard
Ghosh, P. and Rintel, S. (2025) “YES AND: A Generative AI Multi-Agent Framework for Enhancing Diversity of Thought in Individual Ideation for Problem-Solving Through Confidence-Based Agent Turn-Taking”, Proceedings of the Extended Abstracts of the CHI Conference on Human Factors in Computing Systems. ACM, pp. 1–13. Available at: https://doi.org/10.1145/3706599.3720142.
Vancouver
1. Ghosh P, Rintel S (2025) YES AND: A Generative AI Multi-Agent Framework for Enhancing Diversity of Thought in Individual Ideation for Problem-Solving Through Confidence-Based Agent Turn-Taking. In: Proceedings of the Extended Abstracts of the CHI Conference on Human Factors in Computing Systems. ACM, pp 1–13

BibTeX

@inproceedings{Ghosh_2025, series={CHI EA ’25}, title={YES AND: A Generative AI Multi-Agent Framework for Enhancing Diversity of Thought in Individual Ideation for Problem-Solving Through Confidence-Based Agent Turn-Taking}, url={http://dx.doi.org/10.1145/3706599.3720142}, DOI={10.1145/3706599.3720142}, booktitle={Proceedings of the Extended Abstracts of the CHI Conference on Human Factors in Computing Systems}, publisher={ACM}, author={Ghosh, Pratik and Rintel, Sean}, year={2025}, month=Apr, pages={1–13}, collection={CHI EA ’25} }
Metadata:Crossref

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