factual knowledge

Since the recent prosperity of Large Language Models (LLMs), there have been interleaved discussions regarding how to reduce hallucinations from LLM responses, how to increase the factuality of LLMs, and whether Knowledge Graphs (KGs), which store the world knowledge in a symbolic form, will be replaced with LLMs. In this paper, we try to answer these questions from a new angle: How knowledgeable are LLMs? To answer this question, we constructed Head-to-Tail, a benchmark that consists of 18K question-answer (QA) pairs regarding head, torso, and tail facts in terms of popularity. We designed an automated evaluation method and a set of metrics that closely approximate the knowledge an LLM confidently internalizes. Through a comprehensive evaluation of 16 publicly available LLMs, we show that existing LLMs are still far from being perfect in terms of their grasp of factual knowledge, especially for facts of torso-to-tail entities.

There has been a surge of interest in utilizing Knowledge Graphs (KGs) for various natural language processing/understanding tasks. The conventional mechanism to retrieve facts in KGs usually involves three steps: entity span detection, entity disambiguation, and relation classification. However, this approach requires additional labels for training each of the three subcomponents in addition to pairs of input texts and facts, and also may accumulate errors propagated from failures in previous steps. To tackle these limitations, we propose a simple knowledge retrieval framework, which directly retrieves facts from the KGs given the input text based on their representational similarities, which we refer to as Direct Fact Retrieval (DiFaR). Specifically, we first embed all facts in KGs onto a dense embedding space by using a language model trained by only pairs of input texts and facts, and then provide the nearest facts in response to the input text. Since the fact, consisting of only two entities and one relation, has little context to encode, we propose to further refine ranks of top-k retrieved facts with a reranker that contextualizes the input text and the fact jointly. We validate our DiFaR framework on multiple fact retrieval tasks, showing that it significantly outperforms relevant baselines that use the three-step approach.

We study the feasibility of identifying epistemic uncertainty (reflecting a lack of knowledge), as opposed to aleatoric uncertainty (reflecting entropy in the underlying distribution), in the outputs of large language models (LLMs) over free-form text. In the absence of ground-truth probabilities, we explore a setting where, in order to (approximately) disentangle a given LLM’s uncertainty, a significantly larger model stands in as a proxy for the ground truth. We show that small linear probes trained on the embeddings of frozen, pretrained models accurately predict when larger models will be more confident at the token level and that probes trained on one text domain generalize to others. Going further, we propose a fully unsupervised method that achieves non-trivial accuracy on the same task. Taken together, we interpret these results as evidence that LLMs naturally contain internal representations of different types of uncertainty that could potentially be leveraged to devise more informative indicators of model confidence in diverse practical settings. Code can be found at: https://github.com/KempnerInstitute/llm_uncertainty

Large language models (LLMs) possess impressive linguistic capabilities but often fail to faithfully retain factual knowledge, leading to hallucinations and unreliable outputs. Understanding LLMs' knowledge deficiencies by exhaustively evaluating against full-scale knowledge bases is computationally prohibitive, especially for closed-weight models. We propose stochastic error ascent (SEA), a scalable and efficient framework for discovering knowledge deficiencies (errors) in closed-weight LLMs under a strict query budget. Rather than naively probing all knowledge candidates, SEA formulates error discovery as a stochastic optimization process: it iteratively retrieves new high-error candidates by leveraging the semantic similarity to previously observed failures. To further enhance search efficiency and coverage, SEA employs hierarchical retrieval across document and paragraph levels, and constructs a relation directed acyclic graph to model error propagation and identify systematic failure modes. Empirically, SEA uncovers 40.7x more knowledge errors than Automated Capability Discovery and 26.7% more than AutoBencher, while reducing the cost-per-error by 599x and 9x, respectively. Human evaluation confirms the high quality of generated questions, while ablation and convergence analyses validate the contribution of each component in SEA. Further analysis on the discovered errors reveals correlated failure patterns across LLM families and recurring deficits, highlighting the need for better data coverage and targeted fine-tuning in future LLM development.

Large Language Models (LLMs) tend to be unreliable in the factuality of their answers. To address this problem, NLP researchers have proposed a range of techniques to estimate LLM’s confidence over facts. However, due to the lack of a systematic comparison, it is not clear how the different methods compare to one another. To fill this gap, we present a survey and empirical comparison of estimators of factual confidence. We define an experimental framework allowing for fair comparison, covering both fact-verification and question answering. Our experiments across a series of LLMs indicate that trained hidden-state probes provide the most reliable confidence estimates, albeit at the expense of requiring access to weights and training data. We also conduct a deeper assessment of factual confidence by measuring the consistency of model behavior under meaning-preserving variations in the input. We find that the confidence of LLMs is often unstable across semantically equivalent inputs, suggesting that there is much room for improvement of the stability of models’ parametric knowledge. Our code is available at https://github.com/amazon-science/factual-confidence-of-llms.

Large language models are successful in answering factoid questions but are also prone to hallucination. We investigate the phenomenon of LLMs possessing correct answer knowledge yet still hallucinating from the perspective of inference dynamics, an area not previously covered in studies on hallucinations. We are able to conduct this analysis via two key ideas. First, we identify the factual questions that query the same triplet knowledge but result in different answers. The difference between the model behaviors on the correct and incorrect outputs hence suggests the patterns when hallucinations happen. Second, to measure the pattern, we utilize mappings from the residual streams to vocabulary space. We reveal the different dynamics of the output token probabilities along the depths of layers between the correct and hallucinated cases. In hallucinated cases, the output token’s information rarely demonstrates abrupt increases and consistent superiority in the later stages of the model. Leveraging the dynamic curve as a feature, we build a classifier capable of accurately detecting hallucinatory predictions with an 88% success rate. Our study shed light on understanding the reasons for LLMs’ hallucinations on their known facts, and more importantly, on accurately predicting when they are hallucinating.

Evaluating the factual consistency of automatically generated summaries is essential for the progress and adoption of reliable summarization systems. Despite recent advances, existing factuality evaluation models are not robust, being especially prone to entity and relation errors in new domains. We propose FACTKB—a simple new approach to factuality evaluation that is generalizable across domains, in particular with respect to entities and relations. FACTKB is based on language models pretrained using facts extracted from external knowledge bases. We introduce three types of complementary factuality pretraining objectives based on entity-specific facts, facts extracted from auxiliary knowledge about entities, and facts constructed compositionally through knowledge base walks. The resulting factuality evaluation model achieves state-of-the-art performance on two in-domain news summarization benchmarks as well as on three out-of-domain scientific literature datasets. Further analysis of FACTKB shows improved ability to detect erroneous entities and relations in summaries and is robust and easily generalizable across domains. Code and data are available at https://github.com/BunsenFeng/FactKB.

In order for large language model (LLM)-based assistants to effectively adapt to evolving information needs, it must be possible to update their factual knowledge through continued training on new data. The standard recipe for doing so involves continued pre-training on new documents followed by instruction-tuning on question-answer (QA) pairs. However, we find that LLMs trained with this recipe struggle to answer questions, even though the perplexity of documents is minimized. We found that QA pairs are generally straightforward, while documents are more complex, weaving many factual statements together in an intricate manner. Therefore, we hypothesize that it is beneficial to expose LLMs to QA pairs before continued pre-training on documents so that the process of encoding knowledge from complex documents takes into account how this knowledge is accessed through questions. Based on this, we propose pre-instruction-tuning (PIT), a method that instruction-tunes on questions prior to training on documents. This contrasts with standard instruction-tuning, which learns how to extract knowledge after training on documents. Extensive experiments and ablation studies demonstrate that PIT significantly enhances the ability of LLMs to absorb knowledge from new documents, outperforming standard instruction-tuning by 17.8%.

Multilingual large-scale Pretrained Language Models (PLMs) have been shown to store considerable amounts of factual knowledge, but large variations are observed across languages. With the ultimate goal of ensuring that users with different language backgrounds obtain consistent feedback from the same model, we study the cross-lingual consistency (CLC) of factual knowledge in various multilingual PLMs. To this end, we propose a Ranking-based Consistency (RankC) metric to evaluate knowledge consistency across languages independently from accuracy. Using this metric, we conduct an in-depth analysis of the determining factors for CLC, both at model level and at language-pair level. Among other results, we find that increasing model size leads to higher factual probing accuracy in most languages, but does not improve cross-lingual consistency. Finally, we conduct a case study on CLC when new factual associations are inserted in the PLMs via model editing. Results on a small sample of facts inserted in English reveal a clear pattern whereby the new piece of knowledge transfers only to languages with which English has a high RankC score.

This work presents a framework for assessing whether large language models (LLMs) encode more factual knowledge in their parameters than what they express in their outputs. While a few studies hint at this possibility, none has clearly defined or demonstrated this phenomenon. We first propose a formal definition of knowledge, quantifying it for a given question as the fraction of correct-incorrect answer pairs where the correct one is ranked higher. This gives rise to external and internal knowledge, depending on the information used to score individual answer candidates: either the model's observable token-level probabilities or its intermediate computations. Hidden knowledge arises when internal knowledge exceeds external knowledge. We then present a case study, applying this framework to three popular open-weights LLMs in a closed-book QA setup. Our results indicate that: (1) LLMs consistently encode more factual knowledge internally than what they express externally, with an average relative gap of 40%. (2) Surprisingly, some knowledge is so deeply hidden that a model can internally know an answer perfectly, yet fail to generate it even once, despite large-scale repeated sampling of 1,000 answers. This reveals fundamental limitations in the generation capabilities of LLMs, which (3) put a practical constraint on scaling test-time compute via repeated answer sampling in closed-book QA: significant performance improvements remain inaccessible because some answers are practically never sampled, yet if they were, we would be guaranteed to rank them first.

When large language models are aligned via supervised fine-tuning, they may encounter new factual information that was not acquired through pre-training. It is often conjectured that this can teach the model the behavior of hallucinating factually incorrect responses, as the model is trained to generate facts that are not grounded in its pre-existing knowledge. In this work, we study the impact of such exposure to new knowledge on the capability of the fine-tuned model to utilize its pre-existing knowledge. To this end, we design a controlled setup, focused on closed-book QA, where we vary the proportion of the fine-tuning examples that introduce new knowledge. We demonstrate that large language models struggle to acquire new factual knowledge through fine-tuning, as fine-tuning examples that introduce new knowledge are learned significantly slower than those consistent with the model's knowledge. However, we also find that as the examples with new knowledge are eventually learned, they linearly increase the model's tendency to hallucinate. Taken together, our results highlight the risk in introducing new factual knowledge through fine-tuning, and support the view that large language models mostly acquire factual knowledge through pre-training, whereas fine-tuning teaches them to use it more efficiently.

Previous studies have shown that large language models (LLMs) like GPTs store massive factual knowledge in their parameters. However, the stored knowledge could be false or out-dated. Traditional knowledge editing methods refine LLMs via fine-tuning on texts containing specific knowledge. However, with the increasing scales of LLMs, these gradient-based approaches bring large computation costs. The trend of model-as-a-service also makes it impossible to modify knowledge in black-box LLMs. Inspired by in-context learning (ICL), a new paradigm based on demonstration contexts without parameter updating, we explore whether ICL can edit factual knowledge. To answer this question, we give a comprehensive empirical study of ICL strategies. Experiments show that in-context knowledge editing (IKE), without any gradient and parameter updating, achieves a competitive success rate compared to gradient-based methods on GPT-J (6B) but with much fewer side effects, including less over-editing on similar but unrelated facts and less knowledge forgetting on previously stored knowledge. We also apply the method to larger LMs with tens or hundreds of parameters like OPT-175B, which shows the scalability of our method. The code is available at https://github.com/pkunlp-icler/IKE.