ambiguity detection

In interactions between users and language model agents, user utterances frequently exhibit ellipsis (omission of words or phrases) or imprecision (lack of exactness) to prioritize efficiency. This can lead to varying interpretations of the same input based on different assumptions or background knowledge. It is thus crucial for agents to adeptly handle the inherent ambiguity in queries to ensure reliability. However, even state-of-the-art large language models (LLMs) still face challenges in such scenarios, primarily due to the following hurdles: (1) LLMs are not explicitly trained to deal with ambiguous utterances; (2) the degree of ambiguity perceived by the LLMs may vary depending on the possessed knowledge. To address these issues, we propose Alignment with Perceived Ambiguity (APA), a novel pipeline that aligns LLMs to manage ambiguous queries by leveraging their own assessment of ambiguity (i.e., perceived ambiguity). Experimental results on question-answering datasets demonstrate that APA empowers LLMs to explicitly detect and manage ambiguous queries while retaining the ability to answer clear questions. Furthermore, our finding proves that APA excels beyond training with gold-standard labels, especially in out-of-distribution scenarios. The data and code are available at https://github.com/heyjoonkim/APA.

Uncertainty decomposition refers to the task of decomposing the total uncertainty of a predictive model into aleatoric (data) uncertainty, resulting from inherent randomness in the data-generating process, and epistemic (model) uncertainty, resulting from missing information in the model’s training data. In large language models (LLMs) specifically, identifying sources of uncertainty is an important step toward improving reliability, trustworthiness, and interpretability, but remains an important open research question. In this paper, we introduce an uncertainty decomposition framework for LLMs, called input clarification ensembling, which can be applied to any pre-trained LLM. Our approach generates a set of clarifications for the input, feeds them into an LLM, and ensembles the corresponding predictions. We show that, when aleatoric uncertainty arises from ambiguity or under-specification in LLM inputs, this approach makes it possible to factor an (un-clarified) LLM’s predictions into separate aleatoric and epistemic terms, using a decomposition similar to the one employed by Bayesian neural networks. Empirical evaluations demonstrate that input clarification ensembling provides accurate and reliable uncertainty quantification on several language processing tasks. Code and data are available at https://github.com/UCSB-NLP-Chang/llm_uncertainty.